1998 Rich takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a user of Malaysia's leading online entertainment platform.
Six data protection principles that form the foundation of how 1998 Rich manages the personal information of every user on our platform.
All your personal data and transaction information are protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia to ensure no third party can access your information.
Your information is stored on servers protected by multi-layered access controls, real-time monitoring, and regular backups. Only authorized personnel can access user data, and every access is logged for audit purposes.
You have the right to access, correct, and request deletion of your personal data at any time. The 1998 Rich account settings panel makes it easy to manage your own privacy preferences without needing to contact customer support.
1998 Rich has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes. Your data belongs to you – we only use it to enhance your experience on our platform.
The 1998 Rich Privacy Policy is built to comply with Malaysia's Personal Data Protection Act (PDPA). We continuously ensure that our data management practices align with current legal requirements applicable in Malaysia.
In the event of any security incident involving your data, 1998 rich is committed to notifying affected users within the timeframe required by law, along with the steps taken to address the situation.
This Privacy Policy describes the data protection practices of 1998 Rich and applies to all users who access our platform via the website or mobile app. By using the 1998 Rich platform, you agree to the terms set out in this policy.
1998 Rich ("we", "Platform") is an online entertainment service provider operating in Malaysia. We understand that your personal information is a valuable asset and take our responsibility to protect it seriously.
This Privacy Policy describes the types of personal data we collect, the purposes for collection, how we use it, who may receive it, and your rights as the data owner. This document should be read together with Terms and Conditions 1998 rich platform.
We are committed to ensuring that all personal data processing activities we carry out comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and any applicable data protection regulations in force from time to time.
During the registration process, identity verification, and use of the 1998 Rich platform, we may collect various types of your personal information. Below is a summary of the data categories we collect and their purposes:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth | Identity verification (KYC), account registration |
| Contact Data | Email address, phone number | Communications, security notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Usage Data | Game history, session time, preferences | Platform improvement, experience personalization |
| Document Data | Copy of identification card, utility bills | Advanced KYC verification, legal compliance |
We only collect data that is strictly necessary for the stated purposes. Providing inaccurate or false information may affect our ability to deliver services and could violate the platform's terms of use.
The personal data we collect is used responsibly and solely for the following purposes:
For marketing and promotional communications, we will only contact you with your consent. You may withdraw this consent at any time through the notification settings in your account.
1998 Rich does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:
All third parties that receive your data from 1998 rich are required to comply with data protection standards equivalent to our privacy policy and are prohibited from using that data for any purpose other than what has been contractually agreed with us.
We continuously invest in the latest security technologies and procedures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Key security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all cyber threats. We encourage you to also play an active role in securing your account by using a strong password and enabling two-factor authentication.
The 1998 rich platform uses cookies and similar tracking technologies to enhance functionality and user experience. Below are the types of cookies we use:
You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some areas of the 1998 Rich platform. Your cookie settings can be managed directly through the privacy settings panel available after login.
Under Malaysia's Personal Data Protection Act and the 1998 Rich Privacy Policy, you have the following rights regarding your personal data:
As a 1998 rich user, you have full control over your personal data through the following rights.
You have the right to receive a copy of the personal data we hold about you. Access requests can be made through your account settings and will be processed within 14 business days.
If your data is inaccurate or outdated, you have the right to request a correction. Some corrections can be made directly through your account profile settings without needing to contact support.
You may request the deletion of your personal data under certain circumstances. Please note that some data may need to be retained for legal compliance purposes for a specified period.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Objections can be made through the notification settings in your account.
You have the right to receive your personal data in a structured, machine-readable format. This data can be provided directly to you or transferred to another service provider upon request.
In certain circumstances, you may request that we restrict how we process your data while any disputes regarding the accuracy or purpose of that processing are being resolved.
To exercise any of the above rights, contact our data protection team via the FAQ or our support email.
1998 Rich retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:
Upon expiry of the retention period, your data will be securely deleted or anonymised using procedures that ensure the data cannot be recovered.
The 1998 rich platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies only to data collected directly by 1998 rich.
When you interact with third-party components integrated into our platform, the privacy policies of those providers may also apply. We encourage you to read the privacy policy of each third-party service you use. 1998 Rich is not responsible for the privacy practices of those third parties.
Third-party game providers integrated within the 1998 rich platform are subject to the data protection agreements we set and are required to meet our privacy standards before they may operate within the platform ecosystem.
1998 Rich reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:
Your continued use of the 1998 rich platform after any amendments are published constitutes your acceptance of the updated version. It is your responsibility to review this page from time to time.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related inquiries within 7 business days. For more complex complaints requiring thorough investigation, we will inform you of the estimated time needed to resolve them.
If you are not satisfied with our response, you also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority in your jurisdiction.
Your personal data is never sold to any third party for commercial purposes.
All data is encrypted using 256-bit SSL standards during transmission and storage.
You can access, correct, or request deletion of your data at any time.
Our operations are in full compliance with Malaysia's Personal Data Protection Act 2010.
Join millions of users who trust 1998 Rich as their preferred online entertainment platform in Malaysia – where the security of your data is our top priority.
This platform is for users aged 18 and above only. Please play responsibly.